Terms and Conditions

Effective Date: 17 July 2025

Welcome to MyPharmacy24.com. These Terms and Conditions ("Terms") govern your access to and use of our website and services. By using our website, you agree to be bound by these Terms. If you do not agree to these Terms, please refrain from using the site.

1. Company Information

MyPharmacy24.com is owned and operated by BION HEALTHCARE, a registered company under applicable laws in India.

2. Products and Services

We offer skin care and hair care products for online sale. All products are sourced from reputed brands and/or manufactured in accordance with health and safety standards applicable in India.

3. Eligibility

You must be at least 18 years old to purchase from this website. By placing an order, you confirm that you are legally capable of entering into a binding contract.

4. Ordering and Payment

• All orders are subject to availability and confirmation.
• Prices are listed in INR and include applicable taxes unless stated otherwise.
• We accept payment via secure online methods including credit/debit cards, UPI, and net banking.
• Once an order is placed and confirmed, it cannot be cancelled after dispatch.

5. Shipping and Delivery

• We ship across India.
• Estimated delivery timelines are 3–7 business days depending on your location.
• Shipping delays due to external factors (e.g., courier strikes, natural disasters) are beyond our control.

6. Return and Refund Policy

• Returns are accepted only in the case of damaged or wrong products received. You must notify us within 48 hours of delivery.
• Products must be unused and in their original packaging.
• Refunds (if applicable) will be processed within 7–10 working days after the product is received and inspected.

7. Intellectual Property

All content on this site (text, images, logos, videos, etc.) is the property of BION HEALTHCARE or its licensors. Unauthorized use, reproduction, or distribution is strictly prohibited.

8. Privacy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

9. Medical Disclaimer

• Products sold on this website are not intended to diagnose, treat, cure, or prevent any disease.
• Always consult a licensed healthcare professional before using any product, especially if you have a medical condition or are taking other medications.
• BION HEALTHCARE is not liable for any adverse effects resulting from the misuse of products.

10. Limitation of Liability

We do not guarantee that the website will be error-free or uninterrupted. In no event shall BION HEALTHCARE, its affiliates, or employees be liable for any indirect, incidental, or consequential damages arising from the use of this website or the products.

11. Changes to Terms

We reserve the right to update or modify these Terms at any time without prior notice. It is your responsibility to review these Terms periodically for changes.

12. Governing Law and Jurisdiction

These Terms shall be governed by the laws of India. Any disputes arising in connection with these Terms shall be subject to the exclusive jurisdiction of the courts located in Delhi, India.

13. Contact Us

If you have any questions or concerns regarding these Terms, please contact us at:

BION HEALTHCARE
Email: support@mypharmacy24.com
Phone: +91-9891127165
Address: SHOP NO 42, DDA MARKET D BLOCK, PRASHANT VIHAR, SEC-14, ROHINI, DELHI - 110085